Description

Schedule an Assistance one-2-one at a convenient date & time, and a Genius Hub engineer will remotely guide you through what you want help with. With your permission, we can log onto the engineer’s settings of your own Genius Hub remotely diagnose any issues and guide you through the settings and help fix errors.

• Maximising the efficiency of the heating
• Top-up training for new staff
• Tweaking the manual controls for ease of use for those who don’t use the app
• Assist with Servicing on site to help with any unexpected snags or technical problems
• Help with adding new devices or testing any existing items for one of your customers