Known Bugs

This page provides a detailed list of reported bugs within the app to ensure transparency and facilitate swift resolution. Our team prioritizes addressing these bugs to enhance the app’s performance and user experience. If you encounter a bug, please report it through our feedback form to help us improve.

Known bugs with the V6 Beta App, as of 11/12/2024 (latest)

Known Bugs/Tweaks

Functional

  • My House Override

    • Shows invalid zone types (E.g. Group & My House)

      • Selecting an invalid zone type causes ‘full-page error’

    • Can select ‘Linked Zones’ but this has no effect

    • Does not list in sorted order but Zone ID order

      • APPV6-52

    • Has incorrect blue colouring for selected items in list, not per Style Guide

    • Has incorrect button colours, not per Style Guide

  • Linked/Group Mode zone ‘heating indicator’, fill entire cell, like zone list

  • Manual Heat Duration – change intervals to a round number like 5, 10 minutes

  • Register page

    • Can only register Hubs with UK Post Codes

    • Toast ‘Go to Login Page’ took back to My House page of pre-registered system

  • Edit Credentials page

    • Takes back to My House page of pre-changes details, so errors on getting data

  • Deregister Hub TSW Solution

    • Swap text from “Submit a request to de-register your Genius Hub. For example, if you are selling the system, or no longer using it.” to what is shown on V5 app page about leaving Hub connected for 2 days

  • Add ‘Refresh Signal Strength’ for Zigbee on V6

  • Register Hub Toast: Go to Login Page

  • Can only Register Hubs with UK postcode in V6 app

  • Device Assignment

    • Devices – works apart from:

      • DCR – cannot select individual channels

    • Channels

      • Can assign Z-Wave Channels

      • Cannot assign Zigbee Channels

      • There is no ‘UI’ table for Channels

      • Engineer’s can see ‘mappings table’ which shows channels

    • Page can take ~10 seconds to update when an assignment is added/removed

  • Devices Page tweaks required

    • Device faceplates for below (at least) should not show a tens value of ‘0’ when a single digit setpoint value

      • WRV-E

      • WRT-D

    • Motion Sensitivity Slider doesn’t update the value to the WMS/WRS

    • PRT: shows relay status, but this is untested for accuracy

    • DCR: Does not show indicators and status for both relays

    • Missing images for WRT-B & WMS

    • No submenu for common actions

  • Editing timer periods have bugs: (APPV6-110)

    • Reducing length of timer period, such as later start time does not work

    • Problems with periods close but not adjacent

    • Can override timer periods in some cases, such as 24 hour period, which removes the end of the period

    • Editing adjacent periods can change incorrect period

    • APPV6-9

  • On/Off zones

    • Can have Default on ‘ON’

    • Can have Linked Mode Setting of ‘OFF’

  • Zone Settings / Temperature Hierarchy

    • Only partially implemented

    • Preferred Temperature Device: does not show manual/automatic

    • Current Temperature Device: Does not show device selected in above

    • Device selector uses a blue background, should be yellow on selected row

  • Problem with no username entered on Login page

    • APPV6-105

  • Top level navigation, in progress

    • APPV6-103

  • Cannot have 2 instances of the app open in the same browser (V5 or V6)

  • Pro-Features Charts can load and then show ‘no data’ warning

  • Profiles to be added to menu (Pro-Features)

  • Footprint Mode for TPI zones

    • Has been enabled in the V6 app, but is undergoing testing

    • This should NOT be used on non-test systems

    • APPV5-115

  • Linking zones which are also in groups, or linking child zones into groups can be difficult under certain scenarios

    • APPV6-53

  • Hub time/app time, may take information from incorrect source

    • APPV6-58

  • Manuals

    • To be written for V6 app and added to V6 Help pages

    • APPV6-32

  • Help / Update

    • To be created

Appearance

  • Only fully usable on desktop screen resolutions

  • Timerbars occasionally are all blank

    • No known steps to replicate

  • Engineer’s Pages

    • Neighbours are not being highlighted on list on all systems

    • Update Map → Move to developer features

    • Zigbee devices in table missing icons

  • *C next to some temps

  • Tiles – icons cause text to move up/down

    • Not all status icons implemented yet

  • Missing ‘fix it’ button on Issues dialog list

  • When changing rooms, text jiggles on header bar

  • Tiles – lots of empty space

    • APPV6-104

  • Tiles – Different icons for Off Mode

  • Sort order of tiles different to zone list

  • Charts – Z-Wave tags need correct name, not log name (not Z_01_OCC)

  • Swap main tabs ‘Settings’ and ‘devices’ order

  • Grey header bars:

    • Can vary in height due to icons being present

    • Text sizes are inconsistent (Weather and zone temperature)

  • Temperature Colours are not consistent between temperature pickers and timerbars on different pages

    • Text colours for temperature colours need correcting for ease of reading

  • On Managing Zones, Group zones are locked to top (Correct), but buttons to change order are not visibly disabled (Icons need to be greyed out or similarly ‘disabled’)

  • Multiple header bars present on some pages, such as Help/About. Need to be single and use breadcrumbs

  • Current timer indicator on timer bars is showing for all days on Day View

  • Text for ‘Forgotten Username’ has been copied from Forgot Password

  • Add warnings for tasks which can cause significant impacts, such as:

    • PRT Sensor Mode

    • PRT NTC Value

    • Shutdown Hub

    • Zigbee Channel Change

  • Devices Page – consider moving issues icon to actions column with other buttons

  • Engineer styling: Debug tab is purple on white // WiFi is white on purple

  • Style channel ‘cells’

    • Occupied channel – 255%

    • Add conditional formatting (E.g. red for low battery)

    • Space before *C, not before %

  • Use *C when lots of space, w.g. header bar

    • Put units in table header

    • When narrow only show number

    • Never use ‘ *C’ or just ‘*’, or just ‘C’

  • Zone Settings -> change min to m

  • OpenTherm Overview – put details in styled table

  • Info dialog text can be incomplete

    • APPV6-95

  • Still shows ‘code’ when logging onto system for first time, when collecting issues – needs styling

  • Updating page – to be styled

    • APPV6-117

Known bugs with the V6 Beta App, as of 06/12/2024 (V1)
Bug Report List
  • °C next to some temps
  • Tiles - icons cause text to move up/down
  • When changing rooms, text jiggles on header bar
  • Tiles - lots of empty space
  • Sort order of tiles different to zone list
  • Shows 'code' when logging onto system for the first time, when collecting issues - needs styling
  • Charts - Z-Wave tags need correct name (not Z_01_OCC)
  • Swap main tabs 'Settings' and 'Devices' order
  • Footer button floating on Devices Page
  • Style channel 'cells':
    • Occupied channel - 255%
    • Add conditional formatting (e.g., red for low battery)
    • Space before °C, not before %
  • Hide 'current time' indicator for not-current days
  • Use °C when lots of space, e.g., header bar:
    • Put units in table header
    • When narrow, only show number
    • Never use '°C' or just '', or just 'C'
  • Zone Settings -> change min to m
  • OpenTherm Overview - put details in styled table
  • Linked/Group Mode zone 'heating indicator', fill entire cell, like zone list
  • Manual Heat Duration - change intervals to a round number like 5, 10 minutes
  • Engineer styling:
    • Debug tab is purple on white
    • WiFi is white on purple
  • Register page:
    • Put United Kingdom (& Ireland) at the top of the country list
    • Shows both country & postcode in box, and Postcode text box
    • Toast ‘Go to Login Page’ took back to My House page of pre-registered system
  • Edit Credentials page:
    • Takes back to My House page of pre-changes details, so errors on getting data
  • Deregister Hub TSW Solution:
    • Swap text from “Submit a request to de-register your Genius Hub. For example, if you are selling the system, or no longer using it.” to what is shown on V5 app page about leaving Hub connected for 2 days
  • Add 'Refresh Signal Strength' for Zigbee on V6
  • Register Hub Toast: Goto Login Page --> Go to Login Page
    • Link goes My House page, not the Login page
  • Text for ‘Forgotten Username’ has been copied from ‘Forgot Password’
  • TSW +1/-1 goes to V5 app at completion
  • Can only Register Hubs with UK postcode in V6 app
  • Device Assignment
  • Devices - works apart from:
    • DCR - cannot select individual channels
  • Channels:
    • Can assign Z-Wave Channels
    • May be able to assign Zigbee Channels
    • There is no ‘UI’ table for Channels
  • Engineers can see the ‘mappings table’ which shows channels