Description

Genius Hub Email Assistance grants you help over email from one of our technical team if you have a problem with your system.

If you have a problem with your system, you can send an email to our technical team. Then they will investigate the problem and reply with your solution. This includes tweaking the system so it works in your rooms, questions on how the system works and diagnosis for when things aren’t working as expected.

• Get a reply within 1 working day
• Help covers all items purchased from Genius Hub
• Does not cover other plumbing, electrical, boiler or network related problems
• Price per Genius Hub
• Monthly recurring payment

Links: More information on Genius Hub Assistance, Support pages, and managing subscription