Support Ticket



Raise your support query through our ticketing portal, and receive efficient issue resolution via our chat-based interface. Receive real-time notifications, so you’re always in the loop about the progress of your ticket.

Recommended if:
You do not feel confident diagnosing and resolving issues using FAQs, Forum or Knowledge Base.

  • Have an issue with a single device e.g.
  • Can’t connect to your Hub
  • Dual Channel Receiver not communicating
  • Heating turning on outside of schedule
  • Electric Switch disconnected
  • Strength Test

Not the service for you? Try:
Contact a Local Installer