Schedule a Support One-2-One at a convenient date & time, and a Genius Hub engineer will remotely guide you through what you want help with, in a personalised course for up to 1 hour, just for you. With your permission, we can log onto the engineer’s settings of your own Genius Hub remotely diagnose any issues and guide you through the settings.

What we could explore together:

• Diagnosing any issues on your system
• Maximising the efficiency of the heating
• Tweaking the manual controls for ease of use for those who don’t use the app
• Customising your App for the best visual preferences
• Setting up Sense mode for occupancy detection
• Upgrading your system to the latest hardware
• Including new devices, and removing dead nodes

Not the service for you? Try:
Support Ticket or Phone Support Ticket