Let Genius Hub help you save the most out of your system

Why service your Genius Hub System?

Self Service

£60 Per property (Inc VAT)
  • You will be provided with:
  • A guide for:
  • Changing all batteries
  • Reconnecting lost devices
  • Full system testing
  • Adding newly purchased devices
  • An hours’ telephone consultation with an experienced Genius Hub engineer
  • Upgrading your Genius Hub to the latest firmware

Small System Service

1 to 6 Genius Hubs
Contact your local engineer for a price
  • A Genius Hub engineer will visit your property and fully service your Genius Hub.
  • Changing all of the batteries
  • Reconnecting lost devices
  • Full system testing
  • Replacing any faulty pats that are covered under warranty
  • Adding any newly purchased devices
  • Upgrading your Genius Hub to the latest firmware
  • Remote technical support for the local engineer
Popular

Large System Service

1 to 12 Genius Hubs
£600 For 1 x Genius Hub (Inc VAT) + £50 for every additional Genius Hub
OR contact your local engineer for a price (see above)
  • A Genius Hub engineer will visit your property and service your Genius Hub.
  • Changing all of the batteries
  • Reconnecting lost devices
  • Full system testing
  • Replacing any faulty parts that are covered under warranty
  • Adding any newly purchased devices
  • Upgrading your Genius Hub to the latest firmware
  • A detailed, written report of the service, including future recommendations
  • Remote technical support for the local engineer
  • Staff training session – Our engineer will run a training session with staff, covering basic operation, routine maintenance, fault finding and typical use cases.

Previously serviced systems:

Belverdere Care Home

Belverdere Care Home run by the Royal Alfred Seafaers’ Society is a 80 bed care home and has their Genius Hubs service by Genius Hub directly.

Bedford College

Bedford College is the largest Further Education College in the South Midlands, they get their Genius Hubs serviced by us directly.

The Greyhound Coaching Inn

The Greyhound Coaching Inn in Lutterworth is a Grade II listed hotel with 33 en-suite bedrooms, they get their Genius Hubs serviced by us.
Need help with your system?
Links to our knowledge base along with copies of technical documents & manuals
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